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Free standard UK delivery on all orders

Shipping

Ordering via Online: Customers can use StrictlySalon.co.uk to purchase make a payment using any of the electronic methods mentioned above. Please be rest assured that we make the most of the secure server and encryption technology to secure the individuals’ sensitive details.

Ordering via Post: Please make any cheques* and postal orders to attention of; Halveti Limited, 12 Winchester Road, London, E4 9LN. Please ensure to enclose a note of the products that you would like to order.

* Please note that we allow 5 working days for the bank to clear the cheque. The item would then be dispatched on the 6th working day.

Ordering via Phone: Please give our highly experienced Customer department a call on 0208 531 2608 with your Credit or Debit Card to hand.

Standard UK Delivery – Royal Mail Second Class Post

FREE UK delivery via Royal Mail 2nd Class Post – Delivery to be expected to arrive within 3-5 working days – All orders are dispatched the same day Monday to Friday, providing they are placed before 2.30pm

Upgrade to Royal Mail First Class Post

  • Upgrade to Royal Mail 1st Class Post
  • Delivery to be expected to arrive within 1-2 working days
  • All orders are dispatched the same day Monday to Friday, providing they are placed before 2.30pm

Upgrade to Royal Mail Special Delivery (next working day**)

  • Upgrade to Royal Mail Special Delivery Post (for orders under 1 kg)
  • Delivery to be expected to arrive before 1.00pm the next working day.
  • Please note that Royal Mail does not guarantee Special Deliveries on the weekends
  • All orders are dispatched the same day Monday to Friday, providing they are placed before 2.30pm

** Please note that Next Day Delivery excludes weekends and bank holidays.

*** Orders between 1kg and 1.5kg will be charged at a flat rate of £25.00

*** Orders exceeding 1.5 kg and 2.0kg will be charged at a flat rate of £30.00 and £35.00 respectively.

Highlands and Islands orders

Orders to Highlands and Islands only qualify for free shipping if they are less than 2 kilograms. These orders will be sent with Royal Mail Tracked 48. Orders over 2 kilograms will be subject to a delivery charge which will be displayed at checkout.

Can I have my order gift wrapped?

Yes, we at Strictly Salon offer a gift wrapping service just £3.49 per order. During the checkout stage, customers have the option to select their ideal gift wrapping theme by clicking selecting the “add gift wrapping” option and to continue with their purchase.

Can I have my items gift boxed?

At Strictly Salon we offer a gift box service for all our products for a small fee of £4.99. Customers have the option to choose this service by clicking “add gift box” option at the checkout stage and to continue with their purchase.

How good are Strictly Salon gift boxes?

All Strictly Salon gift boxes come with a bed of kiln dried wood wool shavings of the pine and spruce trees. These shaving are eco-friendly, natural and biodegradable. Not a single chemical is used in its production. Approved by the Forest Stewardship Council (FSC) and sourced from sustainably managed forests.

The gift boxes themselves are made from re-cycled wooden cardboard and are professionally designed.

If I ‘Send as a gift’ where will the invoice be sent?

If you choose the ‘Send as a gift’ option your invoice will be delivered electronically to the email address you provide. We will not include a paper invoice within the order delivery box.

Do Strictly Salon prices online include VAT?

All Strictly Salon products include VAT, which currently stands at 20%.

DELIVERY TO OVERSEAS

Please note that we are able to dispatch items containing alcohol such as any colognes, aftershaves or balms to selected EU countries.

Zone 1 (within 5-7 days delivery)

– Austria, Belgium, Denmark, France, Germany, Ireland, Luxembourg and Holland at £15.99 up to 2Kg maximum

Zone 2 (within 5-7 days delivery)

– Czech Republic, Italy, Slovakia and Spain at £19.99 up to 2Kg maximum

DELIVERY TO EUROPEAN COUNTRIES

– All parcels are sent via Tracked and Signed for a charge of £15.99 (up to 2 kilograms) and £22.99 for over 2 kilograms.

– Delivery to be expected to arrive within 5-7 working days

– All orders are dispatched the same day Monday to Friday, providing they are placed before 12.30pm

– All import charges (that you may occur) is the customers’ responsibility

DELIVERY TO INTERNATIONAL COUNTRIES

– All parcels are sent via Tracked and Signed for a charge of £34.99 (up to 2 kilograms) and £39.99 for over 2 kilograms.

– Delivery to be expected to arrive within 7-12 working days

– All orders are dispatched the same day Monday to Friday, providing they are placed before 12.30pm

– All import charges (that you may occur) is the customers’ responsibility

Please note that International orders will be dispatched within 24 hours. The courier and service we will use is shown at checkout before payment is taken. Shipping time scales may fluctuate due to destination and service used.

Customers are responsible for their orders’ Customers clearance and may be subject to the relevant country’s duties and taxes.

DELAYED OR LOST DELIVERIES

Royal Mail usually delivers the parcels within the United Kingdom within 3-5 working days for Second Class Posts and or 1-2 days for First Class Posts. However, there may be delays at times (3-5 working days) with in Royal Mail due to peak seasons such as Christmas, New Year, Bank Holidays or difficult weather conditions.

Please allow a few days as stated above for any delays in receiving your parcel. After the time frame stated, if the parcel appears to be delayed, we strongly recommend confirming with the local Royal Mail sorting office. The postman may have attempted to deliver the parcel and may have not left a ‘you have a parcel; please come to your local sorting office to collect’ card.

Please contact us if the parcel has not been traced after allowing the required time scale outlined above.

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